- We accept return items within 30 days for a full refund. Merchandise should be unworn, unwashed and placed back into the original bag with all labels and tags attached. 

- Please contact orders@shopptcl.com to start a return. We will email you back within 48 hours. 

- Refunds will be in the same form as the original purchase.

- A full refund will be applied to your account once the returning item has been shipped back to us and received.

- Shipping and handling charges are non-refundable.

- All items marked 60% off are FINAL SALE. 

- All items marked FINAL SALE cannot be exchanged or returned at any time.

- We only accept returns that were purchased via this website. 

- Return labels are not provided for orders shipping to Puerto Rico, Alaska and Hawaii.

- If you receive an item that is damaged, please contact customer service immediately.